Social Media Manager Vacancy Job Ref: VACWFP1175-30

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.

WFP provides solutions to end acute hunger and malnutrition. It strives to reach the poorest, the most food insecure and the malnourished first.

WFP’s dual mandate allows it to have development objectives in its humanitarian responses, and to align early recovery and development interventions accordingly.

Through this dual mandate, WFP’s experience in both humanitarian and development contexts has enabled it to establish unique strengths and capacities to build resilience in food security and nutrition, particularly in protracted crises.

Under the direct supervision of the Communication Officer, the UN Volunteer will perform the following tasks:

• Manage WFP Mauritania’s social media channels (Country Office Facebook page and Representative’s Twitter page) by producing content that reflects communication priorities and key messages, effectively addressing the audience.

This includes writing, editing and publishing content on the different platforms and managing the editorial calendar.

• Define the short and long term strategy for social media.

• Identify opportunities, identify trends and champion new ideas around creative formats, tools and monitoring.

• Determine target audiences and define clear and effective messages for each audience.

• Manage the daily, weekly and monthly budget to drive organic content.

• Create engaging, high-impact and platform-specific content from the field, including texts, photos and multimedia content that highlight WFP’s operational work as well as the rights and needs of beneficiaries and other people of concern.

• Analyze and understand social media metrics to provide actionable insights and make decisions on content creation and strategy.

• Monitor and moderate comments on social media posts, intervening as needed to answer questions and guide the conversation;

• Social media crisis management – ​​work with the media team and regional offices to ensure crises are properly managed and contained.

• Other communications-related tasks as required. In addition to the above, UN Volunteers are expected to:

• Enhance their knowledge and understanding of the concept of volunteerism by reading UNV materials, external publications and actively participate in UNV activities, such as getting involved in commemorative activities for International Volunteer Day (IVD) on 5 December.

• Become familiar with and develop any form of traditional and/or local volunteering at the host country level.

• Reflect the type and nature of volunteer actions they undertake, including their participation in substantive reflections.

• Contribute to the writing of articles on field experiences to be submitted for UNV publication/website, newsletter and press notes, etc.

• Contribute to the Hosting Programme for newly arrived UN Volunteers in the country of assignment.

• Promote or advise local groups in the use of online volunteers or encourage individuals and organizations to use online volunteer services when technically feasible. 11. Expected results:

• Capacity development through mentoring, monitoring and continuous training, working with national staff. The age, gender and diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.

• A report of achievements in the field of volunteering for peace and development during the assignment.

Integrity and professionalism: demonstrated expertise in the field of specialty and ability to make sound judgments; very high level of autonomy, sense of personal initiative and ability to take responsibility; willingness to accept responsibilities and ability to work independently according to established procedures in a politically sensitive environment, while exercising discernment, and maintaining impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsiveness and sense of service

• Accountability: maturity and sense of responsibility; ability to operate within the rules and regulations of the organization.

• Commitment to continuous learning: spirit of initiative and willingness to learn new skills and keep abreast of new developments in one’s field of expertise; ability to adapt to changes in the work environment.

• Planning and organization: organizational effectiveness and proven problem-solving skills, ability to manage a large volume of work efficiently and within the required timeframes; ability to priorities and plan, coordinate and monitor own (own) work; ability to work under pressure, with tight deadlines, and to manage multiple projects/activities in parallel.

• Teamwork and respect for diversity: ability to work effectively with other sectors/units within the organization; proven ability to establish and maintain effective partnerships and harmonious working relationships in a multicultural and multi-ethnic environment with sensitivity and respect for diversity and equality.

• Communication: proven interpersonal skills; good oral and written communication skills, including the ability to write clear and concise reports; ability to deliver presentations, formulate options clearly and precisely; ability to make and defend recommendations; ability to communicate and empathies with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors from a wide range of backgrounds; ability to maintain composure and remain helpful to staff, while being objective, without showing personal interest; ability to transfer information and knowledge to a wide range of target groups.

• Flexibility, adaptability, ability and willingness to work in difficult, remote and potentially dangerous environments for extended periods, involving difficult living conditions and limited comfort, including frequent travel within the area of ​​operations; availability to be deployed/transferred to other duty stations within the area of ​​operations, if required.

• Demonstrated adherence to the principles of volunteerism, including solidarity, compassion, reciprocity and self-reliance; as well as to the core values ​​of the United Nations. communication, marketing, journalism, social sciences or a related technical field. Requirements for using the computer tool:

• Mastery of social networks (Facebook, Twitter)

• Mastery of MS Word, Excel, PowerPoint and Publisher

• Mastery of the Adobe suite (Photoshop, Indesign, Illustrator, Premiere)

• Familiarity with Trello, Air table and Canva would be an asset. In Mauritania, the climate is generally very hot and very dry.

The climate is mild on the edge of the Atlantic Ocean and has four months of rainy season (from June to September). Average annual temperatures are between 26 °C and 33 °C throughout the country.

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